Basic principles:

• We make every effort to meet our clients' requirements and satisfy their expectations to the maximum extent.
• Our services are delivered in a strictly defined geographical location, however we represent our clients'interests in any place and at any time and are always ready to offer them the necessary assistance they might need.
• Our employees are a key factor to the delivery of top quality services. Therefore, they work on improving their skills on a regular basis and undergo the required certification procedures according to the position they occupy within our company.
• The process of delivery of services is under strict control by "Naftos grupė" employees. However, the client can also track the process himself.  
• The company always gives correct and accurate information and its image is realistic.

In 2006, the company joined the Lithuanian National Freight Forwarders Association "LINEKA" and became an associated member of the International Freight Forwarders Association "FIATA". In the same year, the company entered the Association of the Lithuanian Chamber of Commerce and became an associated member of the Lithuanian Business Confederation.

In 2008, the journal "Transportas" nominated JSC "Naftos grupė" as the largest freight forwarding company operating at the Klaipėda port. The company accounted for 27,6 percent of all liquid products handled at the port.

In addition to oil products handling, "Naftos grupė" shows an active interest in a wide variety of business opportunities, which enables the company to ensure re-investment of the capital earned by its key activities. New business projects have been developed by establishing company's affiliates, involvement in share capital and cooperation with Lithuanian and foreign partners.